User Testing Toolkit

An increasing number of Alliance libraries have either begun performing user testing or have an interest in doing so. There is an increasing interest in user testing resources.

The User Testing Toolkit Project Group (UTTPG) assists the Discovery & User Experience (DUX) Team in accomplishing its annual goals and priorities. The group will focus on building a user testing toolkit to support user testing at Alliance libraries. The toolkit should provide general user testing resources that can be applied across multiple systems/interfaces/areas.

User Testing FAQ/Resources
This page provides general resources for user testing.

Sample User Testing Documentation
These pages gather sample user testing documentation used by institutions in the Orbis Cascade Alliance and generic templates found in other user testing resources.

User Testing Overview for Librarians and Archivists: A Guide to Performing User Tests in Your Library
This guide is for librarians and archivists who want to understand what goes into user testing coordination and implementation.

User Experience Testing Presentations
Some great presentations that you may find helpful

Members of the User Testing Toolkit Project Group (UTTPG) who created the initial toolkit are:

  • Holli Kubly, Chair University of Oregon
  • Hilary Robbeloth, University of Puget Sound
  • Kate Thornhill, University of Oregon (previously Oregon Health and Science University)
  • Kathleen Veldhuisen, Chemeketa Community College
  • Kathy Watts, Whitworth University
  • Rebecca Marrall, Western Washington University